# Infinite Networks

> Infinite Networks is a Canberra-owned and operated internet provider, founded in 2003 and based in Mawson ACT, supplying nbn and Vision Network (formerly TransACT) G.fast and VDSL2 broadband, fibre, phones and hosting to homes and businesses across Canberra and Queanbeyan, with support from a local team on Infinite's own network.

Website: https://www.infinite.net.au/
Facts last reviewed: 25/10/2026

## Key facts

- Legal name: Infinite Networks Pty Ltd, ABN 80 097 243 055. Trades as Infinite.
- Founded: 2003 in Canberra. Canberra-owned and operated.
- Office: Suite 1.2, 105 Mawson Drive, Mawson ACT 2607, Australia.
- Phone: 1300 790 337. Support is provided by a Canberra-based team in Australia.
- Service area: Canberra and the wider ACT, plus Queanbeyan NSW.
- Network: points of presence at TransACT House and NextDC C1 in Canberra and Equinix SY4 in Sydney, with carrier-redundant paths and full hardware redundancy at each point of presence.
- Home internet: nbn plans from 25/10 Mbps to 2000/2000 Mbps from $79.95 a month; Vision Network G.fast up to 1 Gbps/100 Mbps from $89.95 a month; Vision VDSL2 at 25/10, 50/20 and 100/40 Mbps from $59.95 a month. Home nbn and Vision plans are month to month with unlimited data.
- SmartLife: managed home Wi-Fi 6 packages with ProtectIQ security and VIP Canberra support, from $79.95 a month.
- Business: business nbn and Vision broadband with a static IPv4 address and native IPv6; dedicated fibre Ethernet from 100/100 Mbit to 10 Gbit, from $190 a month ex GST; hosted 3CX phone systems and SIP trunks; managed networks; website hosting.
- Development: custom websites, applications and business systems designed and built in Canberra since 2003.
- nbn delivery: Many providers carry Canberra nbn services back to Sydney. Because we are local, Infinite delivers yours right here in Canberra, which many of the big telcos don't.
- G.fast performance: across 57 Canberra suburbs, Infinite G.fast customers averaged 694 Mbps down and 90 Mbps up (March 2026 data).
- Pricing: all prices include GST unless stated as ex GST.
- Reviews: rated 4.9 out of 5 from 307 Google reviews. Recent reviews: https://www.infinite.net.au/reviews/

## Questions and answers

### Infinite Networks

Source: https://www.infinite.net.au/ (reviewed 25/10/2026)

**Is Infinite a Canberra company?**
Yes. Infinite Networks is a Canberra-owned and operated internet provider, founded in 2003 and based in Mawson, Canberra ACT. We know that Tuggeranong is a district, not a suburb. We know that the Kippax shops are in Holt but also how to pronounce Manuka. Our support team is local, so you will never speak to an overseas call centre.

**What internet services does Infinite offer?**
We supply the National Broadband Network (nbn) over FTTP, FTTC, FTTN and FTTB technologies and Vision Network (formerly TransACT) G.fast and VDSL2 broadband to homes and businesses across Canberra and Queanbeyan. We also provide dedicated fibre Ethernet, business phone systems, managed networks, hosting and website development to some of Australia's largest companies.Many providers carry Canberra nbn services back to Sydney. Because we are local, Infinite delivers yours right here in Canberra, which many of the big telcos don't.

**Can I get internet in Canberra without the nbn?**
Yes, if your home or business is on the Vision Network, the former TransACT network. Infinite sells Vision G.fast plans up to 1 Gbps/100 Mbps and VDSL2 plans up to 100/40 Mbps on that network. Check your address to see what is available.

**How do I find out which connection my address can get?**
Enter your address in the address checker on our home internet and business pages. It shows whether your address can get nbn, Vision G.fast or Vision VDSL2 and which plans are available.

**How do I contact Infinite?**
Call our Canberra team on 1300 790 337, lodge a support ticket online or visit us at Suite 1.2, 105 Mawson Drive, Mawson ACT 2607.

### Personal Broadband Internet in Canberra – nbn, G.fast & VDSL2

Source: https://www.infinite.net.au/personal/ (reviewed 25/10/2026)

**Which home internet plans does Infinite offer in Canberra?**
We offer nbn plans from 25/10 Mbps up to 2000/2000 Mbps, Vision G.fast plans up to 1 Gbps/100 Mbps and Vision VDSL2 plans at 25/10, 50/20 and 100/40 Mbps. SmartLife packages add a managed Wi-Fi 6 system, security and VIP support. Which plans you can get depends on your address.

**Where is my nbn service connected?**
Right here in Canberra. Many providers carry Canberra nbn services back to Sydney. Because we are local, Infinite delivers yours locally, which many of the big telcos don't.

**How much do Infinite's home plans cost?**
nbn plans start from $79.95 a month, Vision G.fast from $89.95 a month and Vision VDSL2 from $59.95 a month. SmartLife packages start from $79.95 a month. All prices include GST.

**What is the Vision Network?**
The Vision Network is the fixed-line network formerly known as TransACT. It delivers G.fast and VDSL2 broadband to many Canberra homes as an alternative to the nbn. In Vision Network areas G.fast is often faster than the equivalent nbn plan.

**Am I locked into a contract?**
No. Our nbn and Vision home plans are month to month, so you can change or leave your plan when your circumstances change.

**Are there data limits?**
No. Our nbn and Vision plans have no transfer limits or bandwidth shaping, so you pay a simple fixed cost each month.

### nbn Personal Broadband

Source: https://www.infinite.net.au/personal/nbn-personal/ (reviewed 25/10/2026)

**Which nbn speeds can I choose?**
Speeds range from 25/10 Mbps up to 2000/2000 Mbps, depending on the nbn technology at your address. Check your address to see the exact speed tiers available at your home.

**Where is my nbn service connected?**
Right here in Canberra. Many providers carry Canberra nbn services back to Sydney. Because we are local, Infinite delivers yours locally, which many of the big telcos don't. The shorter path helps keep latency low.

**Can I change my nbn speed later?**
Yes. You can upgrade to a faster speed straight away through our customer portal and schedule a downgrade to take effect on your next anniversary date.

**Is there a lock-in contract on nbn plans?**
No. Our nbn services are month to month, giving you flexibility in managing your broadband service.

**Is there a data limit on nbn plans?**
No. There are no transfer limits or bandwidth shaping, so you pay a simple fixed cost each month with no surprises.

**Who do I call for help with my nbn service?**
Our local Canberra team on 1300 790 337. Support is provided in Australia, so you will never speak to an overseas call centre.

### nbn Business Broadband

Source: https://www.infinite.net.au/business/nbn-broadband/ (reviewed 25/10/2026)

**Do business nbn plans include a static IP address?**
Yes. All our business nbn plans come with a free static IPv4 address and a native IPv6 address range.

**Where is my business nbn service connected?**
Right here in Canberra. Many providers carry Canberra nbn services back to Sydney. Because we are local, Infinite delivers yours locally, which many of the big telcos don't. The shorter path helps keep latency low for your business.

**Is there a lock-in contract for business nbn?**
No. You can change between speeds as your business scales up or down and make the change yourself through our customer portal.

**Do you offer service level agreements?**
Yes. Optional service level agreements can be added to a business nbn plan to prioritise support and resolution. Call our team on 1300 790 337 to discuss the options.

**Who supports my business nbn service?**
Our local Canberra team, reachable on 1300 790 337. Support is provided in Australia, so you will never speak to an overseas call centre.

### Business

Source: https://www.infinite.net.au/business/ (reviewed 25/10/2026)

**What services does Infinite offer businesses in Canberra?**
We supply business nbn and Vision Network broadband, dedicated fibre Ethernet, hosted 3CX phone systems, Microsoft Teams calling, SIP trunks, managed networks, hosting and website development, all supported by a local team since 2003.

**Which internet connection suits my business?**
Business nbn and Vision broadband suit most small and medium offices, depending on what your address can get. Both include a static IPv4 address. Our business nbn services are delivered right here in Canberra rather than carried back to Sydney. Businesses that need symmetrical speeds, a premium SLA or speeds above 1 Gbps can choose dedicated fibre Ethernet, which runs from 100/100 Mbit up to 10 Gbit.

**Do business plans have lock-in contracts?**
Business nbn and Vision plans have no lock-in contracts. Fibre Ethernet plans up to 400/400 Mbit have no lock-in contract either. The 1000/1000 Mbit fibre plan has a 36 month term.

**Is your business support local?**
Yes. Our team works from our office in Mawson, Canberra. You can reach them on 1300 790 337.

### Fibre Ethernet

Source: https://www.infinite.net.au/business/fibre-ethernet/ (reviewed 25/10/2026)

**What speeds are available with fibre Ethernet?**
We offer symmetrical speeds of 100 Mbit, 200 Mbit, 250 Mbit, 400 Mbit, 500 Mbit, 1 Gbit and 2 Gbit, with options up to 10 Gbit.

**How much does fibre Ethernet cost?**
Plans start from $190 a month for 100/100 Mbit, $290 for 200/200 Mbit, $390 for 400/400 Mbit and $779 for 1000/1000 Mbit. All fibre Ethernet prices are ex GST. Other speeds are quoted on request.

**What is included with fibre Ethernet?**
Every plan includes unlimited data, a premium SLA, a static IPv4 address, native IPv6 and low latency. Plans up to 400/400 Mbit have no lock-in contract. The 1000/1000 Mbit plan has a 36 month term.

**How is fibre Ethernet different from business nbn?**
Fibre Ethernet is a dedicated connection with the same upload and download speed, delivered over aggregated fibre from the major Tier 1 carriers to Infinite's own network with direct peering to cloud and internet backbones. Most business nbn tiers have a lower upload speed than download speed.

### The smarter way to connect your home

Source: https://www.infinite.net.au/personal/smartlife-packages/ (reviewed 25/10/2026)

**What is Infinite SmartLife?**
SmartLife is Infinite's managed home internet package. Every plan includes the Gigaspire Wi-Fi 6 system, ProtectIQ security, the Infinite eXperience app and VIP support from our Canberra team.

**How much does SmartLife cost?**
Simple & Secure starts from $79.95 a month for 25/10 to 50/20 Mbps. Connected Home (100/20 to 750/50 Mbps) and Home Office Pro (500/50 to 500/100 Mbps) are $89.95 a month. Ultimate Experience (1000/100 to 2000/200 Mbps) is from $99.95 a month. All prices include GST.

**Is the Wi-Fi hardware included?**
Yes. The Gigaspire Wi-Fi 6 system is included in your plan, so there is no upfront hardware cost.

**Can I extend Wi-Fi coverage around my home?**
Yes. The Gigaspire system supports mesh, so you can add another unit to extend Wi-Fi to more of your home.

### Web Design Canberra

Source: https://www.infinite.net.au/development/web-design/ (reviewed 25/10/2026)

**Do you design websites for Canberra businesses?**
Yes. Infinite's designers and developers have been creating websites in Canberra since 2003. Every site is a custom design built around your brand and your customers rather than a template.

**Are your websites accessible?**
Yes. We build with WCAG Level A and AA accessibility in mind, which matters for organisations that work with government in Canberra.

**Who owns the website when it is finished?**
You do. You own the site and the content, with no lock-in.

**Where are your websites hosted?**
We host websites in Australia and support them for the long term. See our website hosting options.

### Alternatives to the nbn in Canberra: a 2026 guide

Source: https://www.infinite.net.au/2026/10/25/alternatives-to-the-nbn-in-canberra/ (reviewed 25/10/2026)

**Can I get home internet in Canberra without the nbn?**
Yes. Canberra has a second fixed-line network, the Vision Network (formerly TransACT), which delivers G.fast and VDSL2 broadband. 5G home internet from the mobile networks and Starlink satellite are the other alternatives. What you can get depends on your address.

**Which providers sell Vision Network internet in Canberra?**
Vision Network's Find a Provider page lists Infinite, iiNet, TPG, Vodafone, MyOwn Tel and Telair for Canberra (checked 25/10/2026). Vision Network is a wholesale network, so you buy the service from one of these retail providers.

**Is the Vision Network faster than the nbn?**
It depends on the nbn technology at your address. nbn fibre to the node and fibre to the curb are limited to 100/40 Mbps, while G.fast on the Vision Network reaches up to 1 Gbps/100 Mbps. Where a home has nbn fibre to the premises or HFC, the nbn's faster tiers are closer to or above G.fast.

**How many Canberra premises can get the Vision Network?**
Region Canberra reported in November 2024 that around 88,000 premises in about 70 Canberra suburbs could access it. Coverage depends on your distance from the nearest node, so check your address to be sure.

**How do I check whether my address can get the Vision Network?**
Use the address checker on our Vision page or call our Canberra team on 1300 790 337.

### What is G.fast and how is it different from the nbn?

Source: https://www.infinite.net.au/2026/10/25/what-is-g-fast/ (reviewed 25/10/2026)

**What is G.fast?**
G.fast is a broadband technology that delivers very high speeds over the short copper line between a nearby node and your home. In Canberra it runs on the Vision Network, the former TransACT network, at up to 1 Gbps download.

**How fast is G.fast in Canberra?**
Infinite's 2026 data from 57 Canberra suburbs shows an average sync of 694 Mbps down and 90 Mbps up, with a median of 665 Mbps down. Homes within 100 metres of the node averaged more than 930 Mbps down.

**Is G.fast part of the nbn?**
No. G.fast in Canberra runs on the Vision Network, which is separate from the nbn. The nbn is owned and operated by nbn co.

**What equipment do I need for G.fast?**
A Zyxel GM4100 G.fast modem is supplied at installation. You only need your own router to share the connection with the devices in your home.

**What happens if my line cannot reach G.fast speeds?**
If your line cannot reach faster than 250/50 Mbps, we offer a VDSL2 100/40 Mbps service instead. If you choose a 1000/100 Mbps plan and do not reach those speeds, you can move to one of our 250/50 Mbps plans.

**How long does a G.fast installation take?**
Where the connection is available and the order is accepted, installation usually takes 2 to 4 working days. A Vision Network technician attends to connect the modem and test the service.

## Home internet

- [Home internet plans in Canberra](https://www.infinite.net.au/personal/): nbn, Vision G.fast and Vision VDSL2 plans with speeds and prices. Includes an address checker.
- [nbn home plans](https://www.infinite.net.au/personal/nbn-personal/): nbn plans for Canberra and Queanbeyan homes, month to month with unlimited data.
- [Vision Network G.fast and VDSL2 home plans](https://www.infinite.net.au/personal/vision-personal/): Fixed-line broadband on the former TransACT network, up to 1 Gbps/100 Mbps.
- [SmartLife managed home Wi-Fi](https://www.infinite.net.au/personal/smartlife-packages/): Wi-Fi 6, security, parental controls and Canberra support in one package.

## Business and enterprise

- [Business services](https://www.infinite.net.au/business/): Internet, phones, managed networks, hosting and development for Canberra businesses.
- [Business nbn](https://www.infinite.net.au/business/nbn-broadband/): Business nbn plans with a static IPv4 address, native IPv6 and optional SLAs.
- [Vision business broadband](https://www.infinite.net.au/business/vision-broadband/): G.fast and VDSL2 business plans on the Vision Network.
- [Fibre Ethernet](https://www.infinite.net.au/business/fibre-ethernet/): Dedicated symmetrical business fibre from 100 Mbit to 10 Gbit with a premium SLA.
- [Business phone systems](https://www.infinite.net.au/enterprise/phone-systems/): Hosted 3CX phone systems with local support.
- [SIP trunks](https://www.infinite.net.au/enterprise/sip-trunks/): SIP trunking for business phone systems.
- [Managed networks](https://www.infinite.net.au/enterprise/managed-networks/): Business network and wireless design, monitoring and support.
- [Website hosting](https://www.infinite.net.au/business/website-hosting/): Australian website hosting supported by a Canberra team.
- [Enterprise](https://www.infinite.net.au/enterprise/): Network and technology solutions for larger organisations.

## Web and app development

- [Development](https://www.infinite.net.au/development/): Websites, applications and business systems built in Canberra.
- [Web design Canberra](https://www.infinite.net.au/development/web-design/): Custom, accessible, mobile-first website design.

## Guides and data

- [Alternatives to the nbn in Canberra (2026 guide)](https://www.infinite.net.au/2026/10/25/alternatives-to-the-nbn-in-canberra/): Vision Network G.fast and VDSL2, 5G home internet and Starlink. Lists who sells each.
- [What is G.fast and how is it different from the nbn?](https://www.infinite.net.au/2026/10/25/what-is-g-fast/): How G.fast works, 2026 speeds by drop length, equipment and installation.
- [Observed G.fast sync speeds in Canberra (2026 update)](https://www.infinite.net.au/2026/03/31/observed-g-fast-sync-speeds-in-canberra-2026-update/): Sync speed data from Infinite G.fast customers across 57 suburbs.
- [Switching internet providers in Canberra](https://www.infinite.net.au/2025/08/26/thinking-of-switching-internet-providers-in-canberra-heres-what-it-means-for-you/): What changes when you switch provider on the Vision Network or the nbn.

## About Infinite

- [About Infinite](https://www.infinite.net.au/about/): Who we are, our network and our values.
- [Customer reviews](https://www.infinite.net.au/reviews/): Google reviews from Canberra customers, grouped by topic.
- [Contact](https://www.infinite.net.au/contact/): Phone, office address and enquiry form.
- [Important documents](https://www.infinite.net.au/important-documents/): Critical information summaries, policies and terms.

## Machine-readable data

- [FAQ answers (JSON)](https://www.infinite.net.au/wp-json/infinite/v1/answers): Every question and answer published on the site, by page.
- [Reviews (JSON)](https://www.infinite.net.au/wp-json/infinite/v1/reviews): Published Google reviews with ratings.
- [XML sitemap](https://www.infinite.net.au/sitemap.xml): Every public URL on the site.
- [llms-full.txt](https://www.infinite.net.au/llms-full.txt): This file plus every answer and the full text of our guides.

# Guides (full text)

## Alternatives to the nbn in Canberra: a 2026 guide

URL: https://www.infinite.net.au/2026/10/25/alternatives-to-the-nbn-in-canberra/
Published: 25/10/2026. Last modified: 25/10/2026

Yes, you can get home internet in Canberra without the nbn. Canberra has a second fixed-line network, the Vision Network (formerly TransACT), which delivers G.fast and VDSL2 broadband over its own infrastructure and is sold by several providers including Infinite. The other alternatives are 5G home internet from the mobile networks and Starlink satellite. Which one suits you depends on what your address can get.

Last reviewed 25/10/2026

## The Vision Network: Canberra’s other fixed-line network

The Vision Network began as TransACT, which built its network across Canberra from the early 2000s. It is now operated by wholesale provider Vision Network and is completely separate from the nbn, which is owned and operated by nbn co.

In Canberra the Vision Network is a fibre-to-the-node network. Fibre runs to a node in a pit close to your home and your existing copper phone line carries the signal the last stretch. Vision Network offers G.fast at up to 1 Gbps in Canberra, alongside VDSL2. Region Canberra reported in November 2024 that around 88,000 premises in about 70 Canberra suburbs could access the network.

## Who sells Vision Network internet in Canberra?

Vision Network is a wholesale network, so you buy the service from a retail provider. Its Find a Provider page lists these providers for Canberra (checked 25/10/2026):

- Infinite
- iiNet
- MyOwn Tel
- Telair
- TPG
- Vodafone

Infinite is Canberra-owned and operated. Our Vision plans are G.fast up to 1 Gbps/100 Mbps from $89.95 a month and VDSL2 at 25/10, 50/20 and 100/40 Mbps from $59.95 a month. Prices include GST and there is no lock-in contract.

## Is the Vision Network faster than the nbn?

It depends on the nbn technology at your address. Homes on nbn fibre to the node (FTTN) or fibre to the curb (FTTC) are limited to 100/40 Mbps on any plan. G.fast on the Vision Network reaches up to 1 Gbps download and around 100 Mbps upload, depending on the length of copper between the node and your home.

Connection | Maximum speed (download/upload)
nbn FTTN and FTTC | 100/40 Mbps
nbn FTTP and HFC | Up to 2000 Mbps download on the fastest tiers
Vision G.fast | Up to 1 Gbps/100 Mbps
Vision VDSL2 | Up to 100/40 Mbps

Maximum speeds by technology. Actual speeds depend on your address and plan.

Infinite’s own G.fast customers averaged 694 Mbps down and 90 Mbps up in our 2026 sync speed data, so where a home on FTTN or FTTC can get G.fast it is usually considerably faster. If your home already has nbn fibre to the premises or HFC, the nbn’s faster tiers can match or exceed G.fast. The choice then comes down to plan, price and provider.

## Other options: 5G home internet and Starlink

5G home internet uses the mobile network instead of a fixed line. Telstra, Optus, Vodafone and TPG sell it where their 5G coverage reaches. It needs good 5G signal at your address. Speeds vary with signal strength and how busy the local tower is.

Starlink is a satellite service that works almost anywhere with a clear view of the sky. It is most useful where fixed-line options are limited, such as rural properties on the edge of the ACT.

## How to choose

- Check your address first. Our address checker shows whether your home can get nbn, Vision G.fast or Vision VDSL2.
- Find out your nbn technology. FTTN and FTTC are limited to 100/40 Mbps. FTTP and HFC can reach faster tiers.
- Ask where your nbn service is connected. Many providers carry Canberra nbn services back to Sydney. Infinite delivers its nbn services right here in Canberra.
- Think about upload speed if you work from home, back up to the cloud or stream video.
- Compare support and contract terms as well as speed and price.

## Check your address

Enter your address on our home internet page to see which connections and plans are available. If you would rather talk it through, call our Canberra team on 1300 790 337. To learn more about the technology itself, read What is G.fast and how is it different from the nbn?

## What is G.fast and how is it different from the nbn?

URL: https://www.infinite.net.au/2026/10/25/what-is-g-fast/
Published: 25/10/2026. Last modified: 25/10/2026

G.fast is a broadband technology that sends very high speeds over the short copper line between a nearby node and your home. In Canberra it runs on the Vision Network, the former TransACT network, which is separate from the nbn. Infinite sells G.fast plans up to 1 Gbps/100 Mbps. In our 2026 data the average connection synced at 694 Mbps down and 90 Mbps up.

Last reviewed 25/10/2026

## How does G.fast work?

Fibre runs from the network to a node in a pit, usually within a few hundred metres of your home. From there your existing copper phone line carries the signal the rest of the way. G.fast uses frequencies up to 212 MHz on that copper, far higher than VDSL2, which is what lets it reach near-gigabit speeds over short distances.

## How fast is G.fast in Canberra?

Speed depends mostly on the length of copper between the node and your home, known as the drop length. These figures come from Infinite’s G.fast customers across 57 Canberra suburbs, published in our March 2026 sync speed update.

Drop length | Average download | Average upload
0 to 50 m | 935 Mbps | 103 Mbps
51 to 100 m | 962 Mbps | 106 Mbps
101 to 150 m | 766 Mbps | 103 Mbps
151 to 200 m | 594 Mbps | 88 Mbps
201 to 250 m | 421 Mbps | 65 Mbps
251 to 300 m | 324 Mbps | 51 Mbps
301 m and over | 297 Mbps | 48 Mbps

Average sync speeds by drop length, Infinite G.fast customers, March 2026.

Across the whole dataset the average was 694 Mbps down and 90 Mbps up, with a median of 665 Mbps down. 64.1% of connections synced above 500 Mbps and 98.3% above 250 Mbps. These are sync speeds for connections that achieved G.fast. Homes that could not get G.fast are not included.

## Is G.fast part of the nbn?

No. The nbn is owned and operated by nbn co. G.fast in Canberra runs on the Vision Network, a separate wholesale network that began as TransACT. You buy it from a retail provider such as Infinite, just as you would with the nbn.

## How does G.fast compare with the nbn?

Homes on nbn fibre to the node or fibre to the curb are limited to 100/40 Mbps on any plan, so G.fast is usually several times faster where both are available. nbn fibre to the premises and HFC now offer faster tiers. Where your home already has one of those, the two are closer and the choice comes down to plan, price and provider.

nbn co is upgrading parts of Canberra’s fibre-to-the-node footprint to full fibre over the coming years. If full fibre becomes available at your address, it is worth comparing the two again. Our guide to alternatives to the nbn in Canberra covers every option.

## What equipment do I need?

Vision Network supplies a Zyxel GM4100 G.fast modem at installation. You only need your own router to share the connection around your home. G.fast on the Vision Network uses IPoE with DHCP, so your router does not need a username or password. Our support article explains how to set up your router for G.fast.

## What if my line cannot reach G.fast speeds?

Sync speeds vary with cable length, cable quality and interference from things like solar inverters and poor internal wiring. If your line cannot reach faster than 250/50 Mbps, we will offer you a VDSL2 100/40 Mbps service instead. If you choose a 1000/100 Mbps plan and your line cannot reach it, you can move to one of our 250/50 Mbps plans.

## How long does installation take?

Where the connection is available and the order is accepted, installation usually takes 2 to 4 working days. A Vision Network technician attends, connects the G.fast modem and tests the service.

## Can my home get G.fast?

G.fast is available in many Canberra suburbs on the Vision Network footprint. Check your address on our Vision page or call our Canberra team on 1300 790 337.

## Observed G.fast Sync Speeds in Canberra – 2026 Update

URL: https://www.infinite.net.au/2026/03/31/observed-g-fast-sync-speeds-in-canberra-2026-update/
Published: 31/03/2026. Last modified: 22/09/2026

## At Infinite, we love networking and the ability to nerd out on the data. Back in October 2024, we published our first look at observed G.fast sync speeds across the Vision Network in Canberra and this is a follow up with what we found.

That initial snapshot gave us a promising early picture but it was drawn from a smaller sample. Since then, we’ve collected a significantly larger dataset spanning 57 Canberra suburbs and a much wider range of drop lengths, from 5 metres right out to 321 metres. This expanded view gives a far more complete picture of what G.fast actually delivers across the city and helps answer the question every potential customer asks: what speed can I expect at my address?

A note on this data: This dataset only includes customers whose connections achieved G.fast sync speeds. Customers who could not achieve G.fast speeds (for example, due to excessive drop lengths or copper quality issues) have not been included, which would affect these numbers and should be considered when reading the results below.

## The Big Picture

Across all observed G.fast connections, the average downstream sync speed is 694 Mbps, with a median of 665 Mbps. Average upstream sync sits at 90 Mbps, with a median of 100 Mbps.

Those figures closely match the 686/97 Mbps averages we reported in our original 2024 article, providing reassuring confirmation that G.fast performance across the Vision Network is consistent and holding strong as the service matures. The slightly higher average in this expanded dataset reflects the larger, more representative sample now available.

The results are genuinely impressive. Almost two-thirds of all connections (64.1%) sync above 500 Mbps and nearly one in four (24.3%) sync above 1,000 Mbps. Virtually every G.fast connection we observed (98.3%) exceeds 250 Mbps downstream and every single one exceeds 100 Mbps.

Here’s how the full speed distribution breaks down:

Speed Range | Share of Connections
1,000 Mbps and above | 24.3%
750–999 Mbps | 18.7%
500–749 Mbps | 21.2%
250–499 Mbps | 34.1%
Under 250 Mbps | 1.7%

To put that in context: the most popular nbn plan in Australia is the 50 Mbps tier. The median G.fast sync speed we observe (665 Mbps) is more than thirteen times faster. Even the lowest-performing G.fast connections in our dataset comfortably outperform nbn 100 plans.

## Which Suburbs Get the Best Speeds?

One of the most common questions we hear is: how fast will G.fast be in my suburb? The answer depends heavily on the length of the copper drop from the nearest Vision Network node to your premises but suburb-level averages give a useful indication of what to expect.

## Top 15 Suburbs by Average Downstream Sync

Suburb | Avg Down | Avg Up | Avg Drop Length
Canberra City | 978 Mbps | 107 Mbps | 61m
Kingston | 978 Mbps | 108 Mbps | 60m
Belconnen | 937 Mbps | 105 Mbps | 97m
Greenway | 930 Mbps | 104 Mbps | 88m
Chifley | 915 Mbps | 107 Mbps | 102m
Weston | 876 Mbps | 108 Mbps | 115m
Phillip | 849 Mbps | 95 Mbps | 53m
Dickson | 823 Mbps | 105 Mbps | 142m
Barton | 807 Mbps | 91 Mbps | 105m
Bruce | 797 Mbps | 98 Mbps | 67m
Braddon | 784 Mbps | 92 Mbps | 62m
Forrest | 777 Mbps | 95 Mbps | 104m
Giralang | 768 Mbps | 95 Mbps | 154m
Watson | 764 Mbps | 94 Mbps | 146m
Red Hill | 752 Mbps | 96 Mbps | 127m

The pattern is clear: suburbs with shorter average drop lengths tend to deliver the highest speeds. Our observation is that many of the top-performing suburbs, such as Canberra City, Kingston, Belconnen, Phillip and Braddon, have a high proportion of multi-dwelling units where the Vision Network node is installed inside the building itself. This translates directly to very short cable drop lengths and, as a result, near-gigabit sync speeds. That said, it is not just the inner suburbs benefiting. Giralang and Watson in the outer north deliver averages above 750 Mbps even with moderate drop lengths and Weston in the west averages 876 Mbps with every single observed connection syncing above 500 Mbps.

## Where Are Gigabit Speeds Most Likely?

If you’re chasing the fastest possible connection, it helps to know where gigabit sync speeds are most commonly observed. The suburbs with the highest proportion of connections syncing above 1,000 Mbps are:

Suburb | % Above 1,000 Mbps | % Above 500 Mbps
Canberra City | 77% | 85%
Phillip | 67% | 67%
Kingston | 65% | 94%
Greenway | 56% | 78%
Belconnen | 54% | 85%
Barton | 50% | 75%
Chifley | 44% | 89%
Weston | 43% | 100%
Braddon | 42% | 67%
Forrest | 40% | 80%

In Canberra City, over three in four observed connections sync above 1,000 Mbps. Kingston isn’t far behind at 65%. Even in suburbs further from the city centre like Chifley and Weston, between four and five connections out of every ten achieve gigabit sync.

Weston deserves a special mention: while its gigabit rate is 43%, every single observed connection there syncs above 500 Mbps, the only suburb in our dataset where that’s the case.

## Drop Length: The Single Biggest Factor

As we discussed in our original article, the length of the copper cable between the Vision Network node and your premises (the “drop length”) is far and away the biggest determinant of your sync speed. Our expanded dataset confirms and sharpens that picture.

Drop Length | Avg Downstream | Avg Upstream
0–50m | 935 Mbps | 103 Mbps
51–100m | 962 Mbps | 106 Mbps
101–150m | 766 Mbps | 103 Mbps
151–200m | 594 Mbps | 88 Mbps
201–250m | 421 Mbps | 65 Mbps
251–300m | 324 Mbps | 51 Mbps
301m+ | 297 Mbps | 48 Mbps

The sweet spot is clearly under 100 metres, where average downstream speeds approach or exceed 950 Mbps and many connections hit the sync ceiling around 1,168 Mbps. Performance remains strong out to about 150 metres, then drops off more steeply beyond 200 metres.

An interesting finding: the 51–100m bracket slightly outperforms the 0–50m bracket on average. This likely reflects other variables at play. Internal wiring quality, NTU installation and environmental factors can all influence sync speed and at very short distances these factors become proportionally more significant than the copper length itself.

Beyond 200 metres, speeds settle into the 300–420 Mbps range, still well above what nbn FTTC or FTTN delivers but noticeably below the technology’s peak. Even at the longest drops in our dataset (300m+), G.fast still averages close to 300 Mbps.

## A Practical Guide to Setting Expectations

Based on the data, here’s a rough guide to what you can expect depending on your drop length:

- 

- 
- Under 100m – Expect near-gigabit sync speeds. Many connections in this range hit 1,000 Mbps or above. This is G.fast at its best.

- 
- 100–150m – Expect strong performance in the 700–850 Mbps range. Still significantly faster than most nbn plans.

- 
- 150–200m – Expect 500–650 Mbps. Comparable to or better than nbn 500 tier plans on FTTP.

- 
- 200–250m – Expect 350–450 Mbps. Comfortable for multi-device households and working from home.

- 
- 250m+ – Expect 250–350 Mbps. Still solid broadband that outperforms most nbn connections in Australia.

Your actual drop length is something we can check before you sign up. Just get in touch and we can look up your address.

## The Upload Speed Story

Upload speeds don’t get the same attention as download but they matter, especially for video calls, cloud backups, uploading large files and working from home.

Our observed average upload sync of 90 Mbps (median 100 Mbps) is worth putting in context. The nbn 500 Mbps FTTP plans, launched in September 2025, offer just 50 Mbps upload. G.fast’s average upload nearly doubles what most Australians can get even on nbn’s upgraded high-speed plans.

At short drop lengths (under 100m), upload speeds consistently reach the 115 Mbps cap, the maximum the current G.fast profile supports. Even at 150–200m, uploads average around 88 Mbps, which is more than ample for most use cases.

## How Does G.fast Compare to nbn Right Now?

The Australian broadband landscape has shifted significantly since our last article. In September 2025, nbn Co restructured its speed tiers for FTTP and HFC customers, bumping the old nbn 100 plans up to 500 Mbps and introducing a 2,000 Mbps “Hyperfast” tier.

However, those upgrades only apply to FTTP and HFC connections. If your premises is served by nbn FTTC or FTTN, as many Canberra homes are, you’re still capped at 100/40 Mbps, regardless of what plan you’re on.

For those premises, G.fast on the Vision Network represents a transformative upgrade:

  | G.fast (Avg) | G.fast (<100m) | nbn FTTC/FTTN (Max)
Download | 694 Mbps | 962 Mbps | 100 Mbps
Upload | 90 Mbps | 106 Mbps | 40 Mbps

The average G.fast connection delivers nearly seven times the maximum speed available on nbn FTTC. For premises with short drops, the difference approaches ten times.

## The Future: nbn Fibre Upgrades and What They Mean for You

nbn Co has announced plans to upgrade Canberra FTTN premises to full fibre (FTTP), with construction starting in Narrabundah and Symonston in early 2026 and a broader rollout expected over the next five years. They’ve also flagged that FTTC premises may become eligible for free FTTP upgrades from mid-2026.

We welcome this upgrade. We recommend all Canberrans upgrade to full fibre with nbn when it becomes available at their address to gain access to multigig speeds of up to 2,000 Mbps. Full fibre is the gold standard and having it available to more Canberra homes is a great outcome for the city.

As customers are upgraded, we can assist through the whole process, helping you understand your options, transition your services and make sure you’re getting the best value.

That said, the nbn fibre rollout will take time and the Vision Network will remain an alternative for customers who are looking for value. With nbn plan prices subject to CPI increases each year, G.fast on the Vision Network gives Canberra customers a choice and competition is always a good thing for consumers.

## What Affects Your Speed Beyond Drop Length?

While drop length is the dominant factor, several other variables influence your G.fast sync speed:

Internal wiring quality

Old or degraded wiring between the first socket and the NTU (Network Termination Unit) can introduce noise and reduce performance. If you’re getting lower speeds than expected for your drop length, internal wiring is the first thing to investigate.

Environmental and electrical interference

G.fast operates at frequencies up to 212 MHz, which makes it sensitive to electromagnetic interference from a range of sources. We have observed that solar panel inverters, home battery storage systems, air conditioning units and poor electrical cabling within the premises can all impact sync speeds. In some cases, FM radio broadcast interference has also been a factor. If you notice speed drops at certain times of day (for example, when air conditioning kicks in, or during peak solar generation), electrical interference is a likely cause. Ensuring your home’s electrical wiring is in good condition and that the NTU is positioned away from inverters, switchboards and heavy electrical loads can help minimise these effects.

NTU placement

The Zyxel NTU should be connected as directly as possible to the first telephone socket. Extension cables, phone line splitters and long internal cable runs all degrade performance.

## The Bottom Line

G.fast on the Vision Network continues to deliver speeds that rival or exceed nbn FTTP for a large number of Canberra homes and it’s available right now without waiting for a fibre upgrade.

Our expanded dataset across 57 suburbs confirms what our original article suggested: if your copper drop is short, expect near-gigabit speeds. If it’s longer, expect performance that still comfortably outpaces what most Australians get from their nbn connection. Almost two-thirds of observed connections sync above 500 Mbps and virtually every connection exceeds 250 Mbps.

The data also confirms that G.fast performance is holding steady as the service matures. The averages we see today closely match what we reported in 2024, now validated across a much larger sample.

If you’re in one of the Vision Network’s coverage suburbs and want to know what G.fast could deliver at your address, we can check your estimated drop length and give you a realistic speed indication before you commit. We’ve been connecting Canberra to G.fast since day one and with this much data behind us, we’re well placed to set the right expectations.

Ready to check your address? Contact us or view our G.fast plans or if you’re looking for nbn FTTP check out our nbn plans up to 2Gbit.

## Get $20/month off all new G.fast connections for the first 6 months.

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## In Summary

Our G.fast network delivers reliable, high-speed internet across a variety of suburbs, with average speeds meeting or exceeding expectations. While infrastructure quality and cable drop lengths influence sync speeds, customers across all areas can expect fast, dependable connections much faster than nbn fibre to the node alternatives.

If you want to know more about our G.fast plans or how they could benefit your premises, contact the Infinite Networks team today.

Stay informed with the future of internet connectivity — G.fast by Infinite Networks.

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