Glen E.
great uptime and low latency. good staff.
Go beyond for Personal broadband
G.Fast & VDSL2
G.Fast & VDSL2
Ultra Broadband
in Canberra
Vision Network broadband is Infinite’s alternative to the nbn for Canberra homes on the former TransACT network. G.fast plans deliver up to 1 Gbps/100 Mbps and VDSL2 plans 25/10, 50/20 or 100/40 Mbps over the existing line, with Vision Network attending the installation and Infinite’s Canberra team providing support. Check your address to see whether your home is on the Vision footprint.
-
Local Canberra ISP
Our goal is to provide the best Internet to you in Canberra and be a provider of choice. We know Canberra & Internet so you are supported locally.
-
100% Australian owned
Responsive and local Australian support so you will never speak to an overseas call centre
-
Fastest FTTN speeds
Using G.fast you get access to the fastest speeds available over Fibre to the Node (FTTN) where you couldn't before providing an alternative to nbn.
-
No lock-in contracts
Flexible options to allow your business to grow by changing plans when required
- Read more
Dave B.
Read moreI have been using Infinite Networks for a number of years now and their support has always been outstanding. Special shout out to Ruby who went above and beyond to solve a particularly confusion issue for us and kept our business running!
Brittany H.
Read moreSimon was incredibly helpful throughout the whole process of setting up our new phone service. He was always on top of everything and regularly kept us updated by phone or email, so we always knew where things were at.
Any time we had a question or needed help with something, he was quick to get back to us and made the whole setup process really easy.
We’re really happy with the service Simon provided and genuinely appreciated how helpful and proactive he was throughout. Thank you, Simon!
CTS C.
Read moreWe really appreciate the prompt and professional support from the Infinite team, especially Simon Dimes. He was able to resolve our website issues within just one day. Amazing service! Highly recommended!
Tom T.
Read moreSabina provided excellent service through the whole process
Reviews are from Google and are shown as written, with reviewers identified by first name and initial. Read all reviews on Google
Vision Network Plans
Ultra Broadband benefits
Plan features
Expert local support
Our local team is here to support you with friendly service whenever you need it. We’re proud to be part of the Canberra community, ensuring you always have someone nearby to help with any internet needs.
No lock in contracts
Flexibility to change between speeds as you need to scale your connection up and down as required. Moving from VDSL2 to G.fast requires an appointment you can downgrade from G.fast to VDSL2 at any time.
Higher upload speeds up to 100Mbit
When you’re working from home uploading documents for work happen lightening fast with upload speeds double of traditional home based broadband. With the extra head room for uploading information video conferencing and gaming the experience is just faster.
Unlimited transfer limits
No transfer limits or bandwidth shaping meaning a simple fixed cost per month and no surprises to ensure your connection is work at its maximum. While this isn’t something new it provides the confidence there is no extra costs each month.
What is G.fast?
G.fast is an innovation in broadband technology, utilising existing copper lines and nodes closer to your premises to achieve speeds as fast as traditional FTTP (Fibre To The Premises). This enables speeds up to 10 times faster than current available speeds on FTTN (Fibre To The Node).
Frequently asked questions (FAQ)
Not at this time. We are working with Vision Network to estimate speeds, but cable length, quality and interference significantly affects final sync speeds.
Sync speeds vary by premises due to cable length, cable quality, and interference. If you cannot achieve speeds faster than 250/50Mbps, you will be offered a VDSL2 100/40Mbps service instead. If you opt for a up to 1000/100Mbps service but do not receive the desired speeds, you can choose one of our 250/50Mbps services.
On average, where the connection is available and the order is accepted, installation takes between 2-4 working days.
A representative from Vision Network will attend your installation, connect the provided G.fast Zyxel GM4100 modem, and test the service to the socket for VDSL2 connections.
For all G.fast plans, a Zyxel GM4100 modem is provided upon installation. Only a router is required to share the connection with other devices on your premises.
Any VDSL2 modem or modem/router that supports the 17a Profile is suitable.
We are a Canberra-based ISP delivering broadband tails in Canberra. We have Points of Presence at TransACT House, NextDC C1 in Canberra, and Equinix SY4 in Sydney.
Our customers typically experience 2-6ms pings to the first hop (Infinite Core Network located at TransACT House).
This plan uses Carrier Grade Network Address Translation (CGNAT) and does not include a Static IPv4 address but we do have business plans that deliver this feature. At this stage we do not offer CG-NAT opt out.
Our plans
vdsl
50/20Mbit
vdsl
100/40Mbit
g.fast
Up to 1000/100Mbit
Get in contact with us
Have a question?
Our business is about people, so we talk like humans, not machines. But we also take our work seriously and treat our customers with respect.
Our customers are never a number — we’re not rigid or process bound. We’re dedicated to finding solutions that solve the specific problems faced by our customers.
If you have any questions contact us using the form here or call to speak to friendly team on 1300 790 337.
VISION BROADBAND
"*" indicates required fields
